FAQs | Fastlane Motorcycle Rentals - NJ, NY, CT

FAQs

What If it's raining?
Please prepare for the weather. We have taken a lot of care to make sure that the bikes are ready for anything! Our tires are ready for rain. If you feel that you can not ride in the rain. We may be able to reschedule. Please contact us.
How do I get my bike?
It's simple! We bring the bike to you! If you are within 25 miles of our home zip code of 07645 delivery is free! 25-50 miles the delivery charge is 75 dollars. If you would like a bike delivered over 50 miles from our home base please reach out to us! We can usually come to an arrangement! We can now deliver the bikes to New York! For a delivery fee of 100 dollars we will bring the bike right to you in New York City. If you choose to not have the bike delivered to you in the City we will be happy to deliver it to the train station, bus stop, or location of your choice in New Jersey! Contact us and we'll get you out on the open road!
What is the Security Deposit?
We will be placing a temporary authorization on your credit card when we deliver the motorcycle. This is just in case it has a small accident, tip over, or other accident. Please treat it as well as you can and the temporary authorization will be returned to you when the bike is picked up.
What about insurance?
Insurance is available and must be purchased through our insurance carrier, https://extranet.mbainsurance.net/motorcycle Our dealer code is 202104. You must purchase liability insurance through them in order to rent our motorcycles. If you have any questions please don't hesitate to contact us!
How do I create an account?
Creating a Fastlane account is easy. Start by tapping the Create account link at the top of the page. You'll need to enter your email address, physical address, phone number. We will send all messages about your account (e.g., password reset emails) and your Fastlane Motorcycle Rental confirmations to this address. Your e-mail address will not be sold or made public.
I need a helmet! Do you have one I can borrow?
We do have a small selection of helmets in various sizes. While we highly recommend you bring your own, we understand that sometimes there is no way you can use yours. Please email or call us if you require one.
Do I need to have a motorcycle license? What is your minimum age to rent?
The minimum age to rent one of the motorcycles is 21. Yes you need a motorcycle license to rent our bikes.
I need to cancel my reservation
We take reservations seriously. If you need to cancel, for any reason, our policy is as follows. Over 30 days from your reserved date - 100% refund. 30-15 days from reservation - 50% refund. 15 Days or less - sorry, no refund. But we may be able to reschedule you, email or call us and we will see what we can do.
Can I purchase a collision damage waiver?
Sorry, we do not offer collision damage waivers at this time.
What credit cards do you accept?
We accept Visa, MasterCard, Discover, and American Express.
How can I get in contact with you if something happens?
Please call us at 201.879.4471 we will be happy to assist you.